About SafeInternetEmail
MACRO View:
E-mail is a critical communication vehicle for today's organization. E-mail benefits were tremendous at its outset allowing decision making to travel at the speed of e-mail. This was primarily due to e-mails convenience and unobtrusiveness. Today's situation is different as it has become an employee productivity issue, a potential business risk, and a security concern.
"The report by the Department of Trade and Industry found that workers take an average of 49 minutes a day to sort out their inboxes." - According to the BBC News, May 2002.
"Thirty-five percent of the e-mail sent to the 115 million active e-mail users by the end of 2002 will be unsolicited, or "spam" mail." - According to Jupiter Research.
These statistics only touch the surface of the problem. The e-mail reality is compounded by viruses, bandwidth consumption, and legal responsibility. This makes it difficult for technical professionals and management to control and effectively use this necessary communication medium. IDC technical analysts estimate usage will grow to an average of 35 billion e-mails per day worldwide by 2005.
MICRO View:
E-mail can be a very serious threat to a company's security and productivity. We are all quite aware of viruses but below are some examples of possible email problems that can drain an organization. These are true accounts we have learned from business associates or from market research conducted by an independent contractor.
- One company's top sales person spends 15 minutes a day deleting spam from her inbox versus prospecting or talking with existing customers.
- An employee wanted to work from home on the "This is so top secret it's not supposed to leave the company project". He innocently decided to zip up the latest documents for this project and e-mailed it to his personal account.
- Technical employee X answers a business related question to customer service employee Z in a joking fashion. Unfortunately, employee Z asked the question for his top account and forwarded it on as the answer without reading it in its entirety. This offended the customer.
Most of us have probably done or heard of similar situations. Businesses that overlook these items can incur high costs due to productivity losses or embarrassment.
No-Nonsense E-mail Economics:
Example One:
Here is an example of productivity losses incurred as a result of time consumed from the daily deletion of spam from the inbox. It utilizes the same $15.46 hourly rate and does not take into consideration revenue potentially lost by not performing call activities.
This example uses 46 business weeks per year. This accounts for 6 weeks of paid time off. (52 - 6 = 46)
(15 minutes per day * 5 days per week) * 46 business weeks = 3,450 minutes
3,450 minutes / 60 minutes per hour = 57.50 hours
57.50 * 15.46 = $888.95 dollars per year spent for inbox clean-up.
The following figures below can be used for a quick revenue loss projection:
We believe an average sales person would have made about two calls in that lost 15 minutes. That equates to about 460 lost calls annually. Now let us assume there is only a 1% success rate for those calls. In the example above, that equates to 4.6 customers lost per year. Multiply that by your average sale price to roughly gauge your potential revenue loss.
How does this relate to your business if all of your sales people performed this routine daily?
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This is intended to be a simple calculation. Business type, quality of call lists, and average sale per account are a few variables that can increase potential revenue lost.
Example Two:
Please click on the link below to use our e-mail hidden cost calculator. It uses variables based on actual information gathered by customers, market research, and industry experts. For instance, new virus calculations were derived by analysis of the Wild List.
Click here to discover your hidden e-mail costs.
Solution:
SafeInternetEmail is the most comprehensive e-mail content filtering package available today. The solution was created over two years ago for our internal use and sold as a service for key accounts. It is based on our trade secret core technology that we hope all organizations take advantage of. This technology has been used for over ten years by government and professional organizations worldwide to eradicate viruses and other security threats. SIE eliminates unwanted e-mail by acting as an e-mail relay before it gets to your users or takes up disk space on your internal mail system.
Say Goodbye to:
- E-mail virus threats
- Time wasted removing spam from inboxes
- Filter or scripts creation
- Rule creation for spam
- Harassment e-mails that cause embarrassment
The SafeInternetEmail approach:
- Control e-mail access to a central point of entry/exit.
- Check e-mail for correct proper content, etiquette, and authorization to enter or leave.
- Allow it to pass if it meets clearance criteria.
- Quarantine it if it fails clearance criteria.
- Send notification of potential threat to sender/recipient.
- Grant permission to pass by a higher authority and provide future authorization to pass if intention is non-threatening.
- Remove or store for possible legal proceedings when intention is found to be a threat.
Value:
SafeInternetEmail is a continuous solution designed to eradicate the complete spectrum of email threats today and in the future. The solution includes twelve (12) months of free Virus, Spam, and product updates. If one of our definitions does not catch a spam, e-mail it to us and we will create a global fix for everyone. It's like having a dedicated spam analyst at your disposal seven days a week. This allows IT administrators to focus on other important issues. Some of our source code is provided as an added benefit in the installation. This allows security conscience administrators to run complete security audits.
Fast and Consistent Process:
SafeInternetEmail has been field tested for over two years. This has allowed us to monitor real world usage and adjust our configuration for optimal performance. For instance, multiple VFind processing queues are utilized with limits placed on the maximum message size for each queue. Simply stated, smaller messages get processed faster. However, the customization and run-time tuning options of SIE are extensive. This allows you to make adjustments to take advantage of multiple processors or actual size/volume distribution of your e-mail for maximum throughput.
Contact us at (610) 825-4748 or e-mail info@cyber.com to find out more information today!
Copyright (c) 2005 by CyberSoft, Inc. All rights reserved world wide.
This product is marketed exclusively under license by the CyberSoft Operating Corporation and it's wholly owned division, CyberSoftInternational. Copyright 2000 - 2005